Location and Hours:
Administration Building 2nd Floor
127 East Oak Street
Juneau, WI 53039
Monday through Friday: 8:00 AM - 4:30 PM

Mission (today)
The Information Technology (IT) Department provides a culture of learning together for continuous improvement and support with alignment of County operations to provide service to the people of Dodge County.

Vision (tomorrow)
Lead as a top County advocate empowering and safeguarding government operations.

Core Values

Achievement  Efficient  Leadership  Responsive
 Alignment  Effective  Positive  Security
 Collaborative  Empowering  Quality  Strategic
 Consistency  Engaged  Reliable  Supportive
 Communications  Innovative  Resourceful  Sustainability
 Customer Service  Initiative  Respect  Teamwork
 Diverse  Integrity  Proactive  Trust

Strategic Goals (SMART goals)
Collaborative Teamwork
Promote a culture of learning together by utilizing team support and team-work time.

Focus more time on proactive continuous improvements than reactive solutions.

Maintain system(s) reliability and monitor reliability to identify trends for improvement opportunities.

Identify our system support profile and core system(s) with our support structure model for operational alignment.

Supportive Customer Service
Maintain redundancy to improve our response time and system availability.

Quality & Consistency
Reduce variability of software code and/or hardware models with a consistent life-cycle upgrade/replacement plan.

Continuous Innovation
Monitor support request trends to identify service area for improvement opportunities


 Administrative Social Media Policy 10-17-13

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