Location and Hours:
Administration Building 2nd Floor
127 East Oak Street
Juneau, WI 53039
Monday through Friday: 8:00 AM - 4:30 PM
The Information Technology (IT) Department provides a culture of learning together for continuous improvement and support with alignment of County operations to provide service to the people of Dodge County.
Lead as a top County advocate empowering and safeguarding government operations.
Strategic Goals (SMART goals)
Promote a culture of learning together by utilizing team support and team-work time.
Focus more time on proactive continuous improvements than reactive solutions.
Maintain system(s) reliability and monitor reliability to identify trends for improvement opportunities.
Identify our system support profile and core system(s) with our support structure model for operational alignment.
Supportive Customer Service
Maintain redundancy to improve our response time and system availability.
Quality & Consistency
Reduce variability of software code and/or hardware models with a consistent life-cycle upgrade/replacement plan.
Monitor support request trends to identify service area for improvement opportunities