What is a Benefit Specialist?

Disability Benefit Specialists helps people between the ages of 18 and 59 and Elder Benefit Specialists to help people over the age of 60, who are encountering problems with private or government benefit programs. They are highly knowledgeable in the following areas: Medicare, FoodShare, Social Security Disability, Supplemental Security Income (SSI), SeniorCare and Medical Assistance. Benefit specialists are trained and guided by attorneys who specialize in elder and disability law. They are often called "the red tape cutters", and their mission is to help people figure out what benefits they are entitled to and what they must do to receive them.

A Benefit Specialist is an advocate who can act on behalf of an individual with other parties involved. Many of the benefit issues faced by seniors and people with disabilities can be very complex. A phone conversation can often times be sufficient to provide information and guidance. A home visit or office appointment may be necessary to review paper work and to examine all opportunities of support and assistance.

Ashley Sanborn - Disability Benefit Specialist (ages 18-59)
Amanda Higgins - Elder Benefit Specialist (ages 60 and over)

920-386-3580 Local
800-924-6407 Toll Free




Welcome to Medicare

In an effort to meet the increased demand for Medicare counseling and all its complexities, the Elder Benefit Specialist (EBS) program now offers “Welcome to Medicare” workshops throughout the year for Dodge County residents who will be newly eligible for Medicare.

This workshop is ideal for people who will be turning 65 in the upcoming months and will be newly eligible for Medicare…. However, it can also be helpful to ANY Medicare beneficiary who has questions or concerns regarding complicated Medicare options and benefits.

This casual workshop is limited to 10 participants. It is a complete and comprehensive overview, and participants do have an opportunity to ask questions throughout the class. Every effort is made to provide all with a better understanding of how Medicare “works” and how to objectively compare their insurance for health and drug coverage.

Click here to see the 2020 Medicare Workshop Schedule

"Welcome to Medicare" Series from the Wisconsin State Health Insurance Assistance Program (SHIP).

Please note: Adobe Flash Player is required to play these videos. 

Part 1: Enrollment in Medicare

Part 2: Medicare Basics

Part 3: Your Coverage Choices; Original Medicare, Medigap Insurance

Part 4: Medicare Advantage Plants (Part C); Other Types of Coverage

Part 5: Medicare Part D; SeniorCare; Annual Open Enrollment Period

Part 6: Help for People with Limited Income; Protect Yourself and Prevent Fraud; Review and Resources 

Wisconsin State Health Insurance Assistance Program

Click the image below to learn about the Wisconsin State Health Insurance Assistance Program, or SHIP, a public service for people with Medicare. 

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Medicare & You: Understanding Your Medicare Choices

Click the image below for an educational video from the Centers for Medicare and Medicaid.

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Legal Counseling

Lawyer Referral and Information Services
State Bar of Wisconsin
5302 Eastpark Blvd
Madison, WI 53718-2101
1-608-257-4666 Local
1-800-362-9082 Toll Free

Speak to an attorney in your area at the rate of $20 for the first 30 minutes 

Legal Action of Wisconsin- Madison Office
744 Williamson St. Suite 200
Madison, WI 53703
1-608-256-3304 Local
1-800-362-3904 Toll Free
1-855-947-2529 New Caller

Pro-Bono Legal Information Project: FREE Legal Consultation
Do you have questions about Wills, Power of Attorney, or other legal issues and don’t know where to turn? If you are a Dodge County Resident, age 60 or older, there is help. Private attorneys from the Dodge County Bar Association donate their time and expertise to assist seniors in the community. The volunteer private attorneys are available to meet with individuals age 60 or older on the first Wednesday of each month from 1:00 p.m. to 4:00 p.m. by appointment only. Each appointment is 30 minutes.
To schedule an appointment, contact the ADRC of Dodge County at 920-386-3580

WI Guardianship Support Center
Provides information and assistance on issues related to guardianship, protective placement, advance directives and more.


Other Helpful Resources

Social Security Administration
Fond du Lac Office:  1-888-717-1526
Waukesha Office:  1-866-220-7885

No Call Registry/Junk Mail
If you choose to receive fewer telemarketing calls at your home or mobile phone, you can contact the National Do Not Call Registry at 1-888-382-1222 or register your home or mobile phone for free on-line. Telemarketing calls should lessen once your phone number has been on the registry for 31 days.

In order to remove your name from mailing lists and reduce the amount of "junk mail" received at your home, you can do so by visiting Direct Marketing Association's website.